Privacy Policy

1) Scope & Who We Are

This Policy explains how SeaBird Solutions, LLC (“SeaBird,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you use our website, courses, and related services (the “Services”). By using the Services, you agree to this Policy.

We provide education, not individualized financial, investment, legal, tax, credit-repair, or debt-management services.

2) Information We Collect

Information you provide

• Account details (name, email, password).
• Profile details, support inquiries, survey responses.
• Course activity (lessons viewed, completions, quiz responses).
• Payment details are collected by our processor (e.g., Stripe). We receive limited info (e.g., amount, date).

Information collected automatically

• Log/device data (IP, browser, pages viewed, timestamps, referrer).
• Usage data (clickstream, course interactions).
• Cookies/pixels for preferences and analytics (e.g., Google Analytics/gtag).

Information from third parties

If you access via a third-party service (e.g., SSO) or interact with embedded tools, that provider may share certain information per its policy.

3) How We Use Information

• Provide, operate, maintain, and improve the Services.
• Process transactions; send confirmations and updates.
• Provide customer support; respond to inquiries.
• Personalize content (e.g., track course progress).
• Send marketing communications with your consent or as permitted by law (opt out anytime).
• Monitor security; prevent fraud, abuse, and violations of our Terms.
• Comply with legal obligations and enforce our Terms.

EEA/UK users: Legal bases include consent, contract performance, legitimate interests, and legal obligations.

4) How We Share Information

• Service providers/Processors (hosting, analytics, email, payments, support) under contracts to protect information and use it only for us.
• Business transfers (e.g., merger, acquisition, financing, sale of assets).
• Legal and safety (to comply with law or protect rights, users, or the public).

We do not sell personal information and do not share it for cross-context behavioral advertising as defined by certain U.S. laws.

5) Your Choices & Rights

• Email marketing: Unsubscribe via the link in any marketing email. Transactional emails will continue.
• Cookies & analytics: Manage cookies via your browser. Disabling cookies may affect functionality. Where required, we will obtain consent for non-essential cookies.
• Access/Correction/Deletion: Email support@seabird.biz. We will honor requests as required by applicable law.
• Global Privacy Control (GPC): Where legally required and applicable, we will honor browser-based opt-out signals like GPC.

EEA/UK & certain U.S. states: You may have additional rights (e.g., to appeal). We will provide instructions if applicable.

6) Data Retention

We retain personal information as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements, then delete or anonymize it.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

8) International Transfers

If you access the Services from outside the U.S., your information may be processed in the U.S. and other countries with different data-protection laws. Where required, we use appropriate safeguards for cross-border transfers.

9) Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

10) State-Specific Notices (U.S.)

• California (CCPA/CPRA): We do not sell personal information and do not share for cross-context behavioral advertising. California residents may request to know, access, correct, delete, and limit use of sensitive personal information (if applicable) by emailing support@seabird.biz. We will not discriminate for exercising privacy rights.
• Colorado, Connecticut, Virginia, Utah: Similar rights may apply; contact us to exercise them.
• Maryland (MODPA): We will comply with the Maryland Online Data Privacy Act (effective Oct 1, 2025) as applicable and update this Policy as needed.

11) Third-Party Services

Our Services may integrate with third-party tools (e.g., embedded videos, payment processors like Stripe, analytics like Google Analytics). Your use of those tools is subject to their privacy policies.

12) Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will notify you by posting the updated Policy and revising the effective date. Your continued use of the Services after the effective date means you accept the changes.

13) Contact Us

Questions or requests? Email support@seabird.biz.